You have now successfully installed the WhatsApp integration for amoCRM! How to use WhatsApp with amoCRM You will see the icon appear in the added sources. Click on Add Source, and then Add the WhatsApp widget. Once you added the link in both fields, click on Configure.Īdd the integration as a Lead Source in the Settings of your Digital Pipeline. Step 5: Copy the Messaging endpoint link and paste it in your Twilio account, WhatsApp 🡪 Senders 🡪 Configure. Add your WhatsApp approved number and click save. Step 4: Install the “WhatsApp via Twilio” integration in your amoCRM account.Ĭopy the Account SID and AUTH Token from your Twilio Account Dashboard and add them to amoCRM.

Once approved, your phone number will be visible in the sender’s section. Facebook Business Verification is also required.

Note: Once you have filled out the request you might have to wait up to 2 weeks in order to have it approved. Step 3: Fill out the Twilio request for a WhatsApp number. Step 2: In the Twilio dashboard select – Programmable SMS Let’s get started and set up WhatsApp widget step by step! Twilio is one of them, and this integration enables you to use WhatsApp in the most convenient way with amoCRM. Note: This integration is supported through Twilio as WhatsApp has provided access to its API only to a limited list of intermediaries. The world’s most popular messenger app is now a part of amoCRM! Here is a brief guide on how to integrate WhatsApp for Business allowing you to capture leads and have WhatsApp conversations directly from amoCRM.

Whatsapp business api twilio